As a manufacturer, Sullivan-Palatek recognizes that compressed air systems can be complex. Therefore most of our rotary screw compressor sales to the industry go through a distributor.
Some of the distributor’s duties include:
- Face to face contact with the end customer
- Product selection, including sizing and feature specification
- Integration of all components of the full compressed air system
- Setting operating parameters including pressure and modulation
- Installation and electrical connection
- Receiving products damage-free from trucking company
- Providing after-sale service and repairs
- Advocating after the sale issues with the manufacturer
Customers that use a qualified distributor should expect to see better uptime, reduced energy costs, longer equipment life, and improved application results.